Free Wellness Strategy Session  |  Heal Your Gut, SHIFT Your Life

Frequently Asked Questions

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Everything you need to know about SHIFT360, our programs, gut health testing, pricing, and what to expect on your healing journey.

Category 01

About SHIFT360

What is SHIFT360?

SHIFT360 is a comprehensive holistic and functional wellness program created by Paula Richardson, NP, a dual board-certified Nurse Practitioner. Unlike traditional medicine that focuses on managing symptoms, SHIFT360 addresses the root causes of chronic health issues — starting with gut health.

Our approach combines advanced functional testing (gut microbiome, hormones, inflammation, food sensitivities), personalized nutrition, lifestyle coaching, and a powerful 5-pillar framework to help you achieve lasting wellness.

What does the name SHIFT360 mean?

SHIFT is an acronym for our 5-pillar framework, and 360 represents a full-circle, comprehensive approach to health:

  • S — Stress, Sleep & Spiritual Balance
  • H — Healthy Eating & Hormonal Health
  • I — Intestinal Health & Inflammation
  • F — Fitness & Movement
  • T — Trusting the Process

The 360 reflects our promise to look at your whole body — not just isolated symptoms.

Who is SHIFT360 for?

SHIFT360 is designed for adults who are tired of "managing" chronic health issues and are ready to find real, lasting solutions. We typically work with people who are:

  • Dealing with digestive issues (bloating, IBS, food sensitivities)
  • Struggling with weight loss resistance or sugar cravings
  • Experiencing chronic fatigue, brain fog, or mood swings
  • On GLP-1 medications and wanting a successful off-ramp
  • Frustrated with "normal" labs while feeling anything but normal
  • Ready to invest in their long-term health
Is SHIFT360 a replacement for my doctor?

No. SHIFT360 complements — not replaces — your existing healthcare. Paula is a board-certified Nurse Practitioner and works alongside your medical team. We focus on functional wellness, nutrition, gut health, and lifestyle — areas that conventional medicine often overlooks.

Always continue to consult your physician for medical conditions and prescription decisions.

Who is Paula Richardson, NP?

Paula is a dual board-certified Nurse Practitioner, functional health expert, and the founder of SHIFT360. After her own personal journey — from 302 pounds and 5 daily prescriptions to total wellness through gut healing — she created SHIFT360 to help others discover what's truly possible.

She has over 20 years of clinical experience and specialized training in gut microbiome analysis, functional testing, and root-cause medicine.

Category 02

Programs & Pricing

What programs does SHIFT360 offer?

We offer three main pathways depending on where you are in your wellness journey:

  • SHIFT360 Insights Program (30 days): Hair analysis covering 1,200+ health markers, 30-day SHIFT guide, full-system detox, probiotics + digestive enzymes, 20-min consultation, community access.
  • SHIFT360 Holistic Lifestyle Program (90 days): Everything in Insights PLUS gut microbiome analysis, food inflammatory testing, stress & hormone testing, monthly 1:1 sessions, group coaching, and exclusive perks.
  • SHIFT360 Metabolic Reboot Integrative (90 days): Combines GLP-1 therapy support with gut healing — ideal if you want medication support AND root-cause work.
How long do the programs last?

The Insights Program is 30 days. The Holistic Lifestyle and Metabolic Reboot programs are 90 days each. Many clients continue with ongoing maintenance support after their initial program ends.

How much do the programs cost?

Program pricing varies based on which path you choose and what testing is included. Investment levels typically range from $500 for the Insights Program to $2,999–$3,999 for the comprehensive 90-day Holistic Lifestyle Program.

The best way to find out exactly what's right for you is to book a free wellness strategy session — Paula will recommend the program that fits your goals and budget.

Do you offer payment plans?

Yes! We offer flexible payment options to make these programs accessible. During your strategy session, we'll discuss installment options that work with your budget. Visit our Payment Options page for details.

Is the strategy session really free?

Yes, 100% free. There's no credit card required to book, and no pressure during the call. The goal is simply to help you understand what's possible for your health and whether SHIFT360 is the right fit. If it isn't, Paula will tell you that honestly.

Will my insurance cover any of this?

Most insurance plans do not cover functional medicine or wellness coaching, so our programs are typically out-of-pocket investments in your health. However, you may be able to use HSA (Health Savings Account) or FSA (Flexible Spending Account) funds for testing components and certain supplements. Check with your benefits administrator.

Category 03

Testing & Results

What kind of testing does SHIFT360 use?

Depending on your program, we use several types of functional testing to uncover hidden imbalances:

  • Hair analysis: 1,200+ health markers including nutrient levels, toxins, gut health indicators
  • Gut microbiome analysis: Comprehensive picture of your gut bacteria balance, leaky gut, inflammation
  • Food inflammatory testing: Identifies foods triggering inflammation in YOUR body
  • Stress & hormone panels: Cortisol, sex hormones, thyroid markers

All testing is convenient — most kits ship directly to your home with simple collection instructions.

Are the tests covered by insurance?

Functional testing typically isn't covered by insurance, but the cost is included in your program investment. Many clients find the personalized data far more valuable than generic "normal" lab results that don't explain how you're feeling.

How long does it take to get test results?

Most tests return results within 2–3 weeks of being received by the lab. Paula reviews everything personally and prepares a customized interpretation for your 1:1 session.

How long does it take to see results from the program?

Most clients notice improvements in energy, digestion, and mental clarity within the first 30 days. Full transformation — including measurable changes in labs, weight, hormones, and inflammation — typically occurs over the 90-day program.

That said, every body is different. Some clients see dramatic shifts in 2 weeks; others need the full 90 days to unwind years of imbalance. The key is consistency.

What kind of results do clients typically see?

Real client results include:

  • A1C dropping by 3+ points in 90 days
  • Weight loss of 20+ pounds without crash dieting
  • Resolved chronic bloating, food sensitivities, and digestive issues
  • Restored energy and elimination of brain fog
  • Normalized liver enzymes and inflammation markers
  • Eliminated sugar cravings and emotional eating

See our Testimonials page for full stories from real clients.

Category 04

Getting Started

How do I get started with SHIFT360?

The first step is simple: book a free 30-minute Wellness Strategy Session. On the call, Paula will dive into your health history, current challenges, and goals — then recommend the program that's right for you. No pressure, no obligation.

Click here to book your free session →

How long is the strategy session?

30 minutes. Quick enough to fit into a busy schedule, long enough to dig into your specific situation and give you actionable next steps.

Will I have to sign up for a program after the strategy session?

Absolutely not. Many clients use the session to gather clarity, then go off and apply what they learn on their own. If SHIFT360 isn't the right fit for you, Paula will tell you that honestly and may even refer you to other resources.

Can I do SHIFT360 if I'm on medications?

Yes. Many of our clients are on prescription medications when they start, and we work alongside your existing care. In fact, many people find that as their gut heals and inflammation drops, their doctors are able to reduce or eliminate certain medications. Never stop medications without consulting your prescribing physician.

What if I'm on GLP-1 medications like Ozempic or Wegovy?

Our SHIFT360 Metabolic Reboot Integrative Program is specifically designed for people on GLP-1 therapies. It combines the benefits of GLP-1 medications with deep gut healing — helping your body produce its own GLP-1 naturally so you have a successful long-term off-ramp from medication.

Do I have to give up coffee, wine, or favorite foods?

No restrictions, no deprivation. SHIFT360 is about sustainable lifestyle changes, not punishment. We focus on what to ADD to your life (foods, habits, supplements that nourish you) more than what to take away. Most clients find their relationship with food becomes more joyful, not less.

Is this all virtual or in person?

SHIFT360 is delivered 100% virtually — sessions are conducted via phone or video, testing kits are shipped to your home, and you'll have email access to Paula throughout your program. This makes the program accessible no matter where you live.

Can I reschedule my strategy session if needed?

Of course! You'll receive an email with a one-click reschedule link after booking. We ask for at least 12 hours notice when possible so we can offer your spot to someone else.

Didn't Find Your Answer?

Still Have Questions?

Every situation is unique. The best way to get personalized answers is to book a free 30-minute strategy session with Paula — or send us a message and we'll respond within 24 hours.